We're going for it- thanks to your support! Below we provide more information on our new service, including a few changes to the proposal and answers to some of the questions we received in our survey.
We're using a reservation system that will allow members to sign in to their accounts and reserve items.
Tips for using the new reservation system:
- Visit our inventory, and click the "Log In" icon in the top right corner.
- If you can't remember your password or your username, enter your email and reset your password.
- You can only login with your username. You can retrieve your username by resetting your password.
- Only book/keep tools for the amount of time that you need (within the two week period).
- Make sure that you have access to the email on your account.
- If you have any issues, don't hesitate to email us!
We are not granting renewals if there are reservations on an item.
Depending on the lateness of an item, we may decide to charge late fees.
We're also opening every second Saturday from 11am-3pm.
questions and concerns
We're always accepting new members and current memberships will be extended.
Prospective members can get a membership here. You can then complete your account by visiting the library or getting in touch via email with us to arrange a phone call to complete your account. You will need to bring ID with you the first time you visit the library.
If you're an individual trying to make use of a community league membership (and you haven't borrowed tools from us before), you'll need to fill out our membership form and sign our waiver (including the Covid-19 addition) which can also be found on the membership page. We're working on implementing digital forms, but for now we're using paper. If you don't have access to a printer, we will have spare forms available during open hours.
If you purchase a membership:
You will also need to fill out the membership form. You can print off a copy or we can have you fill one out when you visit the library.
We're currently working on getting digital forms so watch for development there!
Yes, we have garden tools!
The launch of this service has given us the opportunity to get our online inventory in tip-top shape- but that process will take some time, so while we work on adjusting our inventory, feel free to email us regarding yard and garden tools. We'll get back to you the day before we're open, and we'll be using a first-email-first serve model.
We're sticking with two-week loan periods... for now.
Finding the balance between reasonable wait times and reasonable loan periods is tricky. Every loan will have two possible drop-off days, and we've adjusted our opening hours on Saturdays. We're encouraging members to consider their availability to return a tool before they borrow it. There will be plenty of opportunities for feedback as we test this out and we're very open to changing this service as needed.
Didn't get the tool you want? Don't be shy- let us know!
This is a great opportunity for us to build a collection that means something to our community. If we know what you need, we can keep our eyes peeled for donations and grants that will support the development of our tool collection.
See you soon, Edmonton!
- The ETL Team