As of September 20th, we're back to curbside operations
Not sure how to use the reservation system or what to expect when picking up your items? Read below for answers to these questions as well as additional information on our curbside service.
In order to use our reservation service, your membership with the ETL needs to be active.
When you purchase a membership or confirm your community league membership:
1. You will be contacted to fill out the membership form and sign the necessary waivers.
2. Your membership will become active when we have entered you into the system, and you will receive an email confirmation. Please reset your password when you get this email. Your username will be: FirstnameLastname.
When you purchase a membership or confirm your community league membership:
1. You will be contacted to fill out the membership form and sign the necessary waivers.
2. Your membership will become active when we have entered you into the system, and you will receive an email confirmation. Please reset your password when you get this email. Your username will be: FirstnameLastname.
When you have completed the above steps, you may log in to our inventory website (log-in icon is in the top right corner).
When you make a reservation you can expect two emails from us:
After you have made a reservation, you will receive an immediate confirmation email. This confirmation means that we have received your reservation, but please know that your order has not been put together yet. You will receive a second email the day before your pick-up day confirming which of your reserved items we have been able to add to your order.
Due to our cleaning processes and quarantine times, we cannot guarantee any reservations. Please know that we will do our best to fill your order.
Reservation deadlines are 11am the day before opening. We cannot guarantee reservations placed after this time.
After you have made a reservation, you will receive an immediate confirmation email. This confirmation means that we have received your reservation, but please know that your order has not been put together yet. You will receive a second email the day before your pick-up day confirming which of your reserved items we have been able to add to your order.
Due to our cleaning processes and quarantine times, we cannot guarantee any reservations. Please know that we will do our best to fill your order.
Reservation deadlines are 11am the day before opening. We cannot guarantee reservations placed after this time.
This is what our outdoor space looks like. There are two large zones for drop off and pick-up. We ask that all members stand at least 2 meters apart while waiting to pick up their items.
If the weather does not allow us to operate outside, members may knock on the library door to receive service.
If the weather does not allow us to operate outside, members may knock on the library door to receive service.
We are issuing two-week loans but you may return items earlier during our open hours.
If you have any questions or comments do not hesitate to reach us at EdmontonToolLibrary@gmail.com.
Stay safe Edmonton!
- The ETL Team
Stay safe Edmonton!
- The ETL Team
